YapStone Reviews and Complaints
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Most Helpful
I have never encountered a company that operates like true thieves (in the night). VRBO should be ashamed of themselves working through this platform
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Review
Service
Yapstone Payment Processing Service
Reason of review
Bad quality
Don't use Yapstone. They are terrible. It will ruin your life.
Terrible serive. No, No , NO
Review
YapStone - Where is my money
Update by user Oct 22
they have 15,000 dollars of my money
Original review posted by user Oct 22
VRBO should be standing up to Yapstone for my money. Yapstone needs the Banking regulators to come in and shut them down. This company is stealing from all us small businesses that are trying to get paid. Do not do Business with this company
Review
Cons
- Are theives
- Somebody should shut them down
- Lousy customer service
Reason of review
Poor customer service
Loss
$15
Preferred solution
Full refund
Tags
We have two properties listed on VRBO. Without warning, we stopped receiving renters payments. Apparently, on 8/22/19 the credit card processing company YAPSTONE decided they were going to hold onto all funds received until check in date. Whereas up to this point all...
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Review
Reason of review
Order processing issue
Loss
$22000
Preferred solution
Full refund
Tags
Yapstone is a Scam - Total Fraud - Liars -
Yapstone is a Scam - Total Fraud - Liars -
Review
Cons
- Scam
- Greedy
- Customer service
YapStone - Zero Customer Support
Yapstone does not provide any customer support whatsoever to the HomeAway property Owner. Miserable experience with them & have reported them to the better business bureau & my district attorney office in Massachusetts. Avoid at all costs.
Review
Service
Homeaway House Booking
Cons
- Horrendous customer support
Reason of review
Bad quality
Loss
$2
Preferred solution
Full refund
Tags
I scheduled a check payment for $1400 on Sept 23rd 2019 with reference number 117279635:47 It said that my landlord should have received the check by Oct 2nd 2019 by USPS mail.I still haven't received the check in the mail Oct 4th 2019. So when I called the number...
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Review
Service
Yapstone Online Payment Processing Service
Cons
- Not refunding money lost due to their error
- Do not verify identity
Reason of review
Problems with payment
Loss
$1500
Preferred solution
Full refund
Tags
YapStone - Stealing!
Yapstone is unbelievable! They are holding our money hostage requiring a 3% charge to release it! This is highway robbery and greed at its finest! PLEASE someone bring a class action suit against this company!!!!! It makes me so angry that they did this WITHOUT notice!!
Review
Reason of review
Problems with payment
Loss
$10
Preferred solution
Release our money
YapStone in Salt Lake City, Utah - They lost my business and I’m not bringing my 4 homes back to them. ***
They have become totally greedy. Idiots can stay. Smart money is moving to Airbnb.
Review
YapStone in Raleigh, North Carolina - CROOKS!
Dear Yapstone and VRBO- how exactly do you justify keeping MY MONEY and then charging me 3% for you to give it to me? Crooks !! You should be ashamed of yourself- you are managing to put a vacation out of reach for customers. Enjoy all the interest you are making off OUR money...
Review
Service
Yapstone Payment Processing Service
Reason of review
Problems with payment
YapStone in Richmond, Virginia - Stealing my money
They will keep my money for months. What a stupid business model. I’m out. ***
Review
Service
Vrbo House Booking
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Yapstone and VRBO should be ashamed of their Mafia-like shakedown of VRBO owners. No warning and ?
auto opt -in to their money grubbing scheme.
Shame on both of them!!!!!!!! #YapstoneCrooks!