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Most Helpful
1.0
Details
I have never encountered a company that operates like true thieves (in the night). VRBO should be ashamed of themselves working through this platform
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4 comments
Anonymous
#1761406

Yapstone and VRBO should be ashamed of their Mafia-like shakedown of VRBO owners. No warning and ?

auto opt -in to their money grubbing scheme.

Shame on both of them!!!!!!!! #YapstoneCrooks!

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Review
#1630025 Review #1630025 is a subjective opinion of poster.
Service
Yapstone Payment Processing Service
Reason of review
Bad quality

Don't use Yapstone. They are terrible. It will ruin your life.

1.6
Details
Terrible serive. No, No , NO
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Review
#1703041 Review #1703041 is a subjective opinion of poster.

YapStone - Where is my money

1.0
Details

Update by user Oct 22

they have 15,000 dollars of my money

Original review posted by user Oct 22

VRBO should be standing up to Yapstone for my money. Yapstone needs the Banking regulators to come in and shut them down. This company is stealing from all us small businesses that are trying to get paid. Do not do Business with this company Angry
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Review
#1687040 Review #1687040 is a subjective opinion of poster.
Cons
  • Are theives
  • Somebody should shut them down
  • Lousy customer service
Reason of review
Poor customer service
Loss
$15
Preferred solution
Full refund
Tags
  • Poor Company Ethics
We have two properties listed on VRBO. Without warning, we stopped receiving renters payments. Apparently, on 8/22/19 the credit card processing company YAPSTONE decided they were going to hold onto all funds received until check in date. Whereas up to this point all...
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Review
#1683486 Review #1683486 is a subjective opinion of poster.
Reason of review
Order processing issue
Loss
$22000
Preferred solution
Full refund
Tags
  • Theft
  • Yapstone Failure To Make Payments
  • Yapstonetheft Yapstone
  • Yapstone Dishonesty
  • Yapstone Unethical

Yapstone is a Scam - Total Fraud - Liars -

Yapstone is a Scam - Total Fraud - Liars -
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Review
#1679662 Review #1679662 is a subjective opinion of poster.
Cons
  • Scam
  • Greedy
  • Customer service

YapStone - Zero Customer Support

1.0
Details
Yapstone does not provide any customer support whatsoever to the HomeAway property Owner. Miserable experience with them & have reported them to the better business bureau & my district attorney office in Massachusetts. Avoid at all costs.
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Review
#1678740 Review #1678740 is a subjective opinion of poster.
Service
Homeaway House Booking
Cons
  • Horrendous customer support
Reason of review
Bad quality
Loss
$2
Preferred solution
Full refund
Tags
  • Yapstone Unethical
1.4
Details
I scheduled a check payment for $1400 on Sept 23rd 2019 with reference number 117279635:47 It said that my landlord should have received the check by Oct 2nd 2019 by USPS mail.I still haven't received the check in the mail Oct 4th 2019. So when I called the number...
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Review
#1672262 Review #1672262 is a subjective opinion of poster.
Service
Yapstone Online Payment Processing Service
Cons
  • Not refunding money lost due to their error
  • Do not verify identity
Reason of review
Problems with payment
Loss
$1500
Preferred solution
Full refund
Tags
  • Yapstone Failure To Make Payments

YapStone - Stealing!

Yapstone is unbelievable! They are holding our money hostage requiring a 3% charge to release it! This is highway robbery and greed at its finest! PLEASE someone bring a class action suit against this company!!!!! It makes me so angry that they did this WITHOUT notice!!
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Review
#1663199 Review #1663199 is a subjective opinion of poster.
Reason of review
Problems with payment
Loss
$10
Preferred solution
Release our money

YapStone in Salt Lake City, Utah - They lost my business and I’m not bringing my 4 homes back to them. ***

1.0
Details
They have become totally greedy. Idiots can stay. Smart money is moving to Airbnb.
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Review
#1660488 Review #1660488 is a subjective opinion of poster.

YapStone in Raleigh, North Carolina - CROOKS!

1.0
Details
Dear Yapstone and VRBO- how exactly do you justify keeping MY MONEY and then charging me 3% for you to give it to me? Crooks !! You should be ashamed of yourself- you are managing to put a vacation out of reach for customers. Enjoy all the interest you are making off OUR money...
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Review
#1659707 Review #1659707 is a subjective opinion of poster.
Service
Yapstone Payment Processing Service
Reason of review
Problems with payment

Contact YapStone Customer Service

Mailing Address:
YapStone, Inc.
2121 N. California Boulevard Suite 400
Walnut Creek, California 94596
United States
Phone:
(866) 289-5977
All YapStone Contacts

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YapStone in Richmond, Virginia - Stealing my money

1.0
Details
They will keep my money for months. What a stupid business model. I’m out. ***
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Review
#1649259 Review #1649259 is a subjective opinion of poster.
Service
Vrbo House Booking